Editing the User Profile
The Collector administrator can make edits to the user's profile. Further, if a user leaves the company or no longer needs access to IPP, the administrator should disable the user to prevent further access to IPP. You cannot delete a user.
To change a user's profile:
- Click the Admin tab.
- From the left side-bar, click .
- From the Users page, click the link for the UserID you want to edit or click View. The User Information page appears.
- Do any of the following:
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- Update the user's email address or phone number. (Contact IPP Customer Support to update user name fields.)
- Select Disabled to prohibit access to IPP.
- Clear the Disabled checkbox to allow access to IPP, if the user was inactive. However, if IPP Customer Support disabled the user, you must contact them to have the user re-enabled in IPP.
- Clear existing role assignments and/or select new roles.
- Update view permissions.
- Click OK to accept the new role assignment or click Cancel to leave the role as it was.
To remove a user's access:
- Click the Admin tab.
- From the left side-bar, click .
- From the Users page, click the link for the UserID you want to edit or click View. The User Information page appears.
- Select Disabled. You cannot delete users from IPP, only prevent access.
- Click OK to remove the user's access to IPP, or click Cancel to remove the Disabled check mark.

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