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Home > IPP Components > Invoices > Work with Invoices > Rejecting Invoices
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The Disburser user can reject an invoice/credit memo if the invoice/credit memo amount is incorrect or the payment terms are incorrect.
For the Disburser user to see the Reject button, the Disburser user must have assigned the Invoice – Reject permission to one of their roles or Reject must be selected as an override when Workflow is configured.
You can access the My Task screen from the Disburser > Invoices > In Process tab and click an Invoice # link from the Invoice in Process Summary table.
To reject an invoice:
From the My Tasks tab, click Reject. The Confirm Invoice Reject screen is displayed.
Enter comments on why the invoice is being rejected in the Comments field.
Click Reject; otherwise, to cancel the rejection, click Cancel.
